Privacy Policy
At Alwatania Real Estate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us through any other means. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
This includes any information that can be used to identify you, such as:
- Full Name
- Email Address
- Phone Number
- Address
- Property Preferences
- Financial Information (for inquiries related to payment plans or mortgages)
b. Non-Personal Information
This refers to data that cannot identify you individually, such as:
- Browser type
- IP address
- Pages visited on our site
- Time spent on our website
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To respond to your inquiries and provide customer support
- To process your property requests and send relevant information regarding real estate projects
- To improve our website and user experience
- To provide you with updates on our latest developments, offers, and promotional materials
- For legal and compliance purposes, including verifying your identity for security reasons
3. How We Share Your Information
We will not share or sell your personal information to third parties without your consent, except in the following situations:
- Service Providers: We may share information with trusted service providers who assist us in operating our website, conducting business, or servicing you. These parties are obligated to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information to comply with any legal obligations or court orders, or to protect our rights and the safety of others.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include:
- Secure servers and encrypted databases
- Restricted access to personal data by authorized personnel only
- Regular security audits to protect against unauthorized access, disclosure, or modification of your information
5. Cookies and Tracking Technologies
Our website, alwatania.com.eg, uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files that are placed on your device to help the website remember your preferences and optimize performance.
You may choose to block cookies through your browser settings, but this could limit some functionalities on our website.
6. Your Rights
You have the following rights concerning your personal data:
- Access: You may request to access the personal information we hold about you.
- Correction: You can ask us to correct any inaccurate or outdated information.
- Deletion: You may request that we delete your personal data, subject to certain legal requirements.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in these messages.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our website, with the “Last Updated” date listed at the top.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal data, please contact us at:
Address: City Plaza Mall, Fifth Settlement – Service Center, New Cairo
Hotline: 19925
